Return & Refund Policy
CrypAlgos is dedicated to providing a professional-grade trading ecosystem. As our platform offers immediate access to digital tools, data, and analytical resources, our refund policy is structured as follows:
Subscription Services
CrypAlgos operates on a subscription basis (e.g., Monthly or Annual plans).
- Cancellations: You may cancel your subscription at any time. Your access will continue until the end of the current billing cycle.
- No Partial Refunds: We generally do not offer refunds for partial subscription periods or unused time.
14-Day Satisfaction Guarantee
For new users on their first subscription, we offer a 14-day refund window if you are not satisfied with the platform. To request a refund, you must contact support within 14 days of your initial purchase.
Note: This guarantee does not apply if valid evidence suggests significant usage of the platform's live execution features for volume trading during this period.
Contact Us
If you believe you have been billed in error or have a specific issue with your service, please contact our billing team at billing@crypalgos.com.